artisan clay society Frequently Asked Questions

  • Boxes ship quarterly during the second week of the final month of each quarter: March, June, September, and December.

  • Each quarterly shipment includes:

    • One handmade mug

    • One coordinating pottery piece

    • A printed story card sharing the seasonal inspiration

    All items are created exclusively for Artisan Mug Society members.

  • No. Designs are intentionally not revealed in advance. Each collection is shared publicly only after all boxes have shipped so members experience the work first.

  • Because all pieces are made to order specifically for members, all sales are final once a quarterly billing cycle has been processed. You may cancel your membership before the next billing cycle if you choose.

  • At this time, the Artisan Mug Society ships to Canada and the USA only.

  • Variation is a natural and celebrated part of handmade pottery. Differences in glaze movement, tone, and form are expected and make each piece unique.

  • Yes. The Artisan Mug Society makes a thoughtful gift for pottery collectors and lovers of handmade objects. Simply enter the recipient’s shipping address at checkout.